Job Description

Development InfoStructure LLC., (DEVIS)provides exceptional DevSecOps integration in our agile software development and embedded software solutions, combined with comprehensive IT management and consulting services to our federal, state, and local governments. The outcomes of our research and development, products and universe of services will support the international development community, multiple civilian agencies and the nation’s defense and intelligence communities. Our focused research, services and products include complex DevSecOps solutions to support refugee processing across multiple federal agencies, research and development for Signal Intelligence (SIGINT), Command, Control, Communications, Computers and Intelligence (C4I), Data Analytics, and Intelligence, Surveillance and Reconnaissance (ISR) development and sensor capabilities supporting both the aerospace/defense and intelligence communities, as well as complex HHS comprehensive care coding requirements, and integrated management systems for our countries civilian agencies (FAA, FDIC, HOR, etc.).

Our primary mission is to best serve the needs of our clients by solutioning with our stakeholder teams to ensure that the goals and objectives of our customers are proactively solutioned, such that opportunities to invest our time in developing long-term solutions and assets are abundant and move our clients forward efficiently.

At DEVIS, we are enthusiastic about our research, our work and embracing an environment where all are supported in the mission, while maintaining a healthy work-life balance.

Overview

Devis is currently seeking a ServiceNow Developer to provide support for the Department of State Refugee Processing Center, a U.S. international development program in Rosslyn, VA. In support of this project, the ideal candidate will be interested in International Development and Refugee Resettlement. 

The ServiceNow Developer is considered the technology SME responsible for the analysis, design, engineering, development and implementation of software projects within the custom ServiceNow enterprise application suite, as well as create implementation or integration approach for applications and components.  

Responsibilities

• Manage self-time, attendance, and performance. 
• Staying up to date on the latest process and IT advancements to automate and modernize systems. 
• Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow 
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
• Collaborate with stakeholders to gather and document software requirements, ensuring a clear understanding of tasks and assignments 
• Identify system deficiencies and recommend solutions 
• Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible.
• Ensure tool configuration consistency across development, stage, testing, sandbox, and production environments.
• Participate in ongoing production support and end user support. 
• Collaboration with ServiceNow System Administration and key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution.
• Will work closely with Scrum Masters, business, and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation and support.
• Responsible for the design and build of ServiceNow Applications and integration to other applications and platforms, including architecture, languages, best practices and methodologies in an Agile Scrum environment.
• Provide strong development and project on-track and on-task and collaborate on an ongoing project in both new and enhancements development between engineers, developers, analyst and other team members.
• Follow, maintain and apply documentation best practice policies, procedures and process throughout ServiceNow development.
• Review and apply any additional UI/UX requirements from internal team and align into ServiceNow development.
• Work closely with cross-functional teams to meet project deadlines and deliver software solutions that meet or exceed client expectations. 
• Employ best practices for version control, continuous integration, and continuous delivery (CI/CD). 
• Related duties or special projects as assigned 

Required Skills and Qualifications

• 5+ years of experience as a developer and/or administrator.
• Responsible for the development of the post MVP Application, including system configuration, development, unit testing, and technical documentation.
• Additional responsibilities include code reviews, and providing technical direction for other development resources.
• Experience includes previous development in JavaScript, HTML, or other similar languages 
• Proficient in multiple programming languages such as Java, Python, C++, or similar, with a strong ability to write clean and maintainable code. 
• Understanding of the software development lifecycle, from sprint initiation to deployment and maintenance. 
• Experience applying software design principles and patterns to create scalable and efficient solutions. 

Education / Certifications

• Bachelor’s Degree in Computer Science, Information Systems or equivalent field of study 
• ServiceNow System Administration certifications (a plus) 
• ServiceNow Scripting (a plus) 
• ITIL v3 Foundations certified (a plus) 
• Advanced ITIL certifications (a plus) 

Clearance Requirements

• Must be a U.S. Citizen with the ability to obtain and maintain a Secret clearance 
• Active Secret Clearance preferred 

Additional Perks/Benefits

• Competitive salary compensation 
• 401k Retirement Contribution Savings Plan 

Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.

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