Senior IT Systems Engineer - Confidential Job at The 20, Boca Raton, FL

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  • The 20
  • Boca Raton, FL

Job Description

We are seeking a Senior IT Systems Engineer to handle escalated support requests and lead corporate-level IT projects. Our client base includes local and national businesses, ranging from small to medium enterprises in Boca Raton, FL.

We value innovation, autonomy, and a commitment to professional growth. We offer a dynamic environment where you can explore new frontiers in IT. If you’re ready to take on challenging projects with high-level guidance, we’d love to hear from you.

Qualifications Required:

  • 3+ years of IT support experience
  • 1+ year of Azure experience
  • 3+ years of advanced Office 365 experience
  • Deep understanding of networking (Routing, Switching, Firewalls, Wi-Fi)
  • SonicWALL management and configuration
  • Organized with strong follow-through
  • US work authorization
  • Reliable transportation

Qualifications Preferred:

  • Experience in Cyber Security
  • Past MSP experience
  • Mobile Device Management Intune
  • Office 365 Security and Compliance management
  • Experience with Data Backups, Archive, and Disaster Recovery
  • Experience with RMM tools
  • PowerShell scripting for Windows, O365, and Azure management
  • Knowledge of automation and continuous integration
  • Bachelor’s degree in Computer Engineering or related field
  • Experience with MS SQL

Responsibilities:

  • Manage and execute Senior Level IT Projects
  • Provide guidance to Tier 1-2 helpdesk staff and handle escalations
  • Create Standard Operating Procedures and documentation
  • Oversee data backup and disaster recovery processes
  • Monitor and manage ticket flow
  • Develop and maintain PowerShell management scripts
  • Assist with migrations to Office 365 and Azure
  • Manage network monitoring systems
  • Contribute to design proposals

Location:

  • Hybrid work model, both from home and at our Boca Raton office
  • Residency in Palm Beach or Broward County preferred
  • Occasional travel through the tri-county area

Benefits:

  • Paid time off
  • Work from home flexibility
  • Training and certification assistance
  • Flexible hours

Job Tags

Local area, Work from home, Flexible hours,

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