Job Description
Registered Nurse-Triage Title: Registered Nurse-Triage
Location: Upper East Side
Org Unit: Clinical Operations
Work Days: Monday-Friday
Exemption Status: Exempt
Salary Range: $108,000.00 - $118,000.00
*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
Position Summary Under direction, assists physicians with triaging patient calls, health education/promotion, electronic medical record (EMR) chart management, coordination of patient care and clinical protocols as needed. Assesses patient symptoms or needs, in person or by phone, to determine priority of treatment.
Job Responsibilities - Triages patient telephone and electronic inquiries; responds based on protocol or physician instructions. Assesses the need for an appointment and schedules if needed. Documents symptoms and instructions in the patient's electronic medical record.
- Contacts patients to communicate test results as directed by the physician.
- Records medical information within the patients' electronic medical record as instructed by the physician, such as historical immunizations and other health maintenance updates.
- Oversees/maintains inventory of supplies, equipment and/or reagents, ensuring clinical area is adequately stocked; delegates duties as needed. May order supplies/equipment/reagents or ensure needs are escalated appropriately. May assist with cost control.
- Attends workshops, seminars and/or conferences to keep abreast of standards and best practices within the field. Disseminates information to colleagues and/or staff as appropriate.
- Participates in safety programs and orientation of new staff. Ensures infection control compliance. Assists in reviewing policies and procedures, ensuring staff compliance and provides feedback on any policy change needs to the management team.
- May provide coverage of floor staff and assist provider during examination, testing, and treatment of patients as needed.
- Coordinates multidisciplinary health care services and arranges diagnostic tests as ordered by physicians.
- As needed, administers appropriate injections and medications as ordered by medical providers in compliance with state law and clinic guidelines. Educates patients and staff on pharmacological/drug effects and protocol requirements, if applicable.
- May be responsible for the precertification and preauthorization of prescriptions and for routing pended prescription refill orders to the physicians.
Education - Bachelor's of Science Degree in Nursing
Experience Approximately 2 or more years of related work experience as an RN in a physician practice or hospital setting.
Knowledge, Skills and Abilities - A team oriented individual that works collaboratively to achieve team goals.
- Excellent communication skills (both verbal and written).
- Creative thinker and problem solver; ability to think critically.
- Attentiveness to detail.
- Demonstrated strong interpersonal skills
Licenses and Certifications - Current NYS RN registration and license
- Infection Control Certificate.
- Basic Life Support (BLS) (issued by the American Heart Association)
Working Conditions/Physical Demands Weill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists - faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization - are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to protected status, including race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
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About Weill Cornell Medicine
Weill Cornell Medicine is a global healthcare leader known for the world-class patient care, cutting-edge research and top-ranked education. Every day, the employees of Weill Cornell Medicine improve lives across the city and around the globe. They help patients stay well, and our benefits and programs aim to help our employees and their families stay well by supporting their physical, financial, and professional health.
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