Network Support Specialist Job at One Step, Phoenix, AZ

L0l2Y1hrOVRwOVBwV3pXNXF6clE5QnZv
  • One Step
  • Phoenix, AZ

Job Description

One Step Retail Solutions is looking for an experienced Technical Support Specialist to join our external facing Network Support Specialist team at our headquarters in Phoenix, AZ.

SKILLS, KNOWLEDGE & ABILITIES:
• Must learn quickly (Demonstrated by certifications)
• Excellent positive communication skills
• Credentials in: Windows OS, Firewalls, Securities, Virus
• Strong knowledge of DOS, Windows 2000, Windows XP, Windows7, Server2003, and Server 2008
• Experience installing, configuring and troubleshooting Windows networks
• Experience installing, configuring and troubleshooting routers, hubs and switches
• Retail experience (Such as: ring sales, receiving and physical inventory)
• 2 years help desk experience
• Be able to work any of the following shifts and be available for after-hours, weekend/evening shifts:
6am -- 3pm
8am -- 5pm
10am -- 7pm

RESPONSIBILITIES INCLUDE:
• Install and troubleshoot Windows 2000 and XP workstation Windows7 and servers 2003 and 2008
• Install and troubleshoot stand-alone, LAN's & WAN's systems, including VPNs
• Install and troubleshoot firewalls, routers, hubs, and switches
• Configure networks fully, including adding users, configuring RAS, TCP/IP, and printing environments
• Hardware assembly, installations and repair
• Software installations (Retail Pro, CounterPoint, Ancillary Products, MSOffice, Utilities, etc.)
• Customer hardware testing and repair
• Customer on-site repairs
• Technical phone support
• Maintain any and all software credentials (such as Retail Pro/CounterPoint certifications)
• After hours support

NOTE: This is an external facing position, customer service is required.

BENEFITS:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • Aflac
  • Life Insurance
  • Personal & Accident Insurance
  • Adoption Assistance
  • Commuter Benefits
  • Training & Development
  • Monthly birthday and anniversary celebrations
  • Games and parties celebrating holidays
  • Generous Paid Vacation Time
  • Paid Sick Leave
  • Opportunities for Advancement and Professional Growth

We want to hear from you. Submit your resume and salary history.

EOE:
One Step Retail Solutions is an Equal Opportunity Employer (EOE).

Job Tags

Holiday work, Full time, Work alone, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Lincoln Financial

Consultant, Tax Planning & Advisory Job at Lincoln Financial

 ...Alternate Locations: Work from Home; Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina...  ...legislative changes to the enterprise and/or its lines of business. As part of a team...  ...) or conduct interviews utilizing video chat rooms. We will never ask applicants to... 

Smoothie King

Team Leader Job at Smoothie King

 ...We are seeking a full-time team leader to work both days, evening and weekends. Must be friendly towards guests and able to resolve any guest issues in a professional manner. Job Responsibilities: Customer service - making smoothies and assisting guests with retail... 

InterContinental

Front Desk Agent Job at InterContinental

 ...The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, youll not only be the person...  ...basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job Youll have a... 

Bronson Kinkade Consulting

Field Sales Representative Job at Bronson Kinkade Consulting

 ...all while enjoying the flexibility of working from home. About the Role: Our Sales...  ...building connections? Can you thrive independently? We empower our team members with autonomy...  ...This position is a 1099 independent contractor commission-based sales role. We... 

WSP Group

Early Career Lighting Designer - Buildings Job at WSP Group

 ...This Opportunity WSP is currently initiating a search for a Full-Time Early Career Lighting Designer for our New York, NY office. The following locations will also be considered: Seattle, WA and San Francisco, CA . Be involved in projects with our Property...