We have a position available for a Sprinkler Service Manager in our Service Department. This position plays a crucial role in providing top-quality customer service. The job requires managing multiple tasks and responsibilities while communicating effectively with customers and co-workers.
Responsibilities (including but not limited to the following):
· Oversee the growth, profitability, and efficiency of the service department
· Scheduling customers
· Responding to customer inquiries & provide customer satisfaction
· Estimating projects
· Ensure all field technicians receive proper training and ongoing development
· Close communication with field technicians
· Technical assistance as needed to field technicians
Requirements
· High school diploma or equivalent.
· Excellent customer service management.
· 3+ years sprinkler service and/or service management experience
· Be able to provide outstanding, friendly, solution-based customer service.
· Be highly organized, pro-active, and detailed.
· Excellent written and verbal communication skills.
· Valid driver's license.
· Be proficient using Word and Excel.
Added bonus:
· Knowledge of Hindsite CRM software
· Knowledge of Quickbooks
Salary: Based on skill and experience. Range: $4,400+ per month
Hours: Full-time position, Monday through Friday, 7:00 AM – 3:30 PM. (Occasional Saturdays upon request)
Benefits
· Health Care Plan (Medical, Dental & Vision)
· Employer Matching 401k
· Paid Holidays
· Paid Vacation
· Paid Sick Time
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