Job Description

We are seeking a dedicated and compassionate Insurance Navigator with 1 to 3 years of experience in customer service, education, human service delivery, community outreach, public health, benefits enrollment, or related fields. The Insurance Navigator will assist individuals and families in understanding and enrolling in health insurance plans, ensuring they have access to necessary healthcare services.

Compensation & Benefits: Competitive salary and full benefits package.

Details:

• Effective communication
• Active listening and attentiveness
• Empathy and patience
• Problem-solving
• Friendliness and open-mindedness

Requirements:

• Bachelor’s degree preferred
• 1 to 3 years of experience in customer service, education, human service delivery, community outreach, public health, benefits enrollment, and/or related fields.
• Understand and demonstrate commitment to the mission.
• Excellent organizational and time management skills.
• Computer skills: ability to efficiently navigate the Internet, familiarity with Google, Mac, and with Zoom.
• Ability to learn and retain complex information with accuracy and to follow procedures consistently and with attention to detail.
• Ability to work independently with minimal supervision.
• Cultural sensitivity and ability to work respectfully and inclusively with a diverse population.

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