German Speaking Reservations Agent In Malta Job at Cross Border Talents, Bay County, FL

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  • Cross Border Talents
  • Bay County, FL

Job Description

As a GermanSpeaking Reservations Agent you will be responsible for managing reservations and providing outstanding customer service to our Germanspeaking guests. Your primary duties will include:

Some of your tasks may include:

  • Handle incoming reservation inquiries via phone email and online platforms.
  • Assist guests in making modifying and canceling reservations accurately and efficiently.
  • Ensure all reservations are processed accurately in the booking system.
  • Manage room inventory and maximize occupancy through effective yield management techniques.
  • Provide personalized assistance to Italianspeaking guests addressing their inquiries concerns and special requests promptly and professionally.

Qualifications:

  • German C2 level
  • English C1 level minimum
  • Previous experience in reservations customer service or hospitality is preferred but not required.
  • Strong communication and interpersonal skills with a customerfocused approach.
  • Excellent organizational and multitasking abilities with attention to detail.
  • Proficiency in computer applications including reservation systems and Microsoft Office Suite.
  • Ability to work efficiently under pressure in a fastpaced environment.
  • Flexibility to work shifts including evenings weekends and holidays.

Benefits:

  • Competitive salary commensurate with experience.
  • Training and development opportunities to enhance your skills and career growth.
  • Employee discounts on hotel stays dining and other amenities.
  • Friendly and supportive work environment within a dynamic team.

Remote Work :

No

Job Tags

Holiday work, Remote job, Shift work, Afternoon shift,

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