Field service engineer Job at Cepheid, Memphis, TN

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  • Cepheid
  • Memphis, TN

Job Description

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following fully remote position based in Chicago, Illinois covering territories in the central part of USA and as needed.

Field Service Engineer

Come join a fantastic team! Leica Service is a demanding but rewarding career on the front lines working with the top research leaders to find the next breakthroughs in technology and medicine. Working as part of a team, our goal is to provide service that our customers expect, keeping their Leica systems functioning and addressing their needs to be best in class!

Your Responsibilities

  • Visit customers (primarily universities and hospitals) for preventive maintenance actions, fault analysis, upgrades, installation, maintenance, and repair to achieve optimum customer care delivering professional service with effective working practices.
  • Support Sales Representatives in activities such as installations and demo/exhibitions.
  • Collaborate closely with the Service Team to ensure all customers in the region are provided professional after-sales service, including exchanging valuable information resulting from customer contacts to increase customer happiness and sales.


OUR EXPECTATIONS

  • HS Diploma or equivalent with 4+ years' experience and/or vocational training in a technical, scientific, or engineering background or relevant military experience
  • Electro-mechanical troubleshooting experience.
  • Ability to travel up to 80% including overnight travel up to 4 nights a week with international travel for training up to twice a year.


Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • This position requires flying and/or driving travel, which may potentially include up to 80% overnight stays. Travel will primarily be domestic but may occasionally be international.
  • Must have a valid driver’s license with an acceptable driving record.
  • Ability to regularly lift, move, slide, raise and/or place up to 50lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.


What We Offer

  • Competitive Salary
  • Flexible working time models, including summer hours
  • Learn all about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us.


At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

The hourly range for this role is $38.00 - $40.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.


Job Tags

Remote job, Hourly pay, Full time, Summer work, Flexible hours, Night shift,

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