Job Description

JF Restaurants by Michelin-Starred and Award-winning Chef John Fraser is hiring for an experienced
Event Coordinator  with a genuine sense of warmth and hospitality to join the team at La Marchande inside the Wall Street Hotel.  Our Event ’ s Team   play   an integral role in the growth, continued   development   and success of the property. The Team ensures all events are correctly   set up to guarantee a memorable experience for all guests.

 
RESPONSIBILITIES :  

• Manage multiple events  & details   simultaneously   on a weekly basis .  
• Must be   able to work independently, self-driven &  creative .  
• Answer   large party   inquiries promptly with a strong focus on   customer service  & sales .  
• Respond to all   emails within a  24-hour   timeframe .  
• Identify   client needs &  c reat e custom estimates for clients and internal teams.  
• Coordinate with the Wall Street Hotel’s Sales & Planning Team on all event details.  
• Collab orate with our Culinary Team   and   Operation’s   team to confirm menus for clients, considering their preferences and dietary requirements.  
• Coordinate with clients and event planners ensuring   a seamless   execution of event details.  

• Support our Senior Event Manager   thru   all event execution efforts.  
• Manage events throughout the week, being on the floor and communicating with the client   and internal teams.  
• Schedule team members for events, ensuring adequate coverage and outstanding service delivery.  
• Administrative work including but not limited to menu printing, scheduling,   keeping event calendar up to date,   completing rental orders,   inventory   
• Work with the building and operation’s team to s ecure necessary insurance, permits, and other documentation for events as   required .  
• Prepare for Weekly Production Meeting s  & ensure all team members have the most updated Event Orders.  
• Ensure event success by meeting deadlines and   objectives   by adhering to company policies and procedures  
• Foster ongoing   relationships with clients to build a repeat client   base  
• Ensure effective communication both written and personal contact with all departments for the success of the event  
• Perform all   guest   contact   activities with   a   cordial,   efficient,   and   professional   manner   while   maintaining   a commitment to   excellence.  
• Participates as a team member with all departments and any pertinent company employees in producing   a   smooth   and   efficiently   run   operation   that   meets   the   highest   standards   of   customer   service .  

REQUIREMENTS :  

• Must be r eliable, c ommitment to overall guests and employee satisfaction.  
• Ability to work effectively in a team environment on an individual basis as situation indicates.   
• Must be able to interact effectively with individuals at all levels   inside and outside   of the organization along with a diverse array of clients.  
• May   be   required   to   lift   and   carry   up   to  50  pounds.  
• The   position   requires   mobility.   While   performing   the   duties   of   this   position,   the   employee   is   frequently   required to stand for extended periods of time, sit, kneel, stand, stoop, bend, stretch, communicate, reach, and manipulate objects.  
• Duties   require   attentiveness   to   visual   and   audible   cues.  
• Must   be   capable   of   working   under   pressure.  
• Must   be   selfmotivated   with   excellent   organizational   skills   and   attention   to   detail,   be   knowledgeable   with regards to operating hours and events, and attend required department meetings  
• Must   be   able   to   work   flexible   shifts   including   early   AM   hours,   days,   nights,   late   nights,   weekends,   and   holidays  
• Customer   service   oriented   with   a   positive   attitude,   an   openness   and   willingness   to   learn,   and   a   desire to be held accountable and contribute to a team.

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