Customer Service Representative *Hire on spot (All shifts available) Job at Planet Fitness, Columbia Heights, MN

OFlMY1hFSlRxTmJ1V3pxL3FUblQ5eDd1MXc9PQ==
  • Planet Fitness
  • Columbia Heights, MN

Job Description

Job Summary

The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities 

  • Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:  
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements 

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.

Physical Demands 

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Other

  • Employee Recognition Program
  • Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best:  our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Tags

Full time, Local area, Shift work, All shifts,

Similar Jobs

Compass Group

MICROMARKET ROUTE DRIVER (FULL TIME) Job at Compass Group

 ...Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending... 

Wendy's

Restaurant Manager Job at Wendy's

 ...We're looking for outgoing and energetic Restaurant Managers! The Restaurant Manager assists...  ...Manager: Trains, monitors, and reinforces food safety procedures to Shift Managers and...  ...but not required * Previous fast food/quick service restaurant experience... 

Little Caesars

Cashier Job at Little Caesars

Main responsibilities of a cashier: Managing transactions, making sure pricing is accurate Accepting payments and providing receipts Bagging purchased goods Cashier Job Description: We are looking for a qualified and responsible cashier to manage all transactions...

Kaufman Hall & Associates LLC

CDI - ProFee Clinical Consultant Job at Kaufman Hall & Associates LLC

 ...toughest problems. Kaufman Hall provides world-class management consulting in Strategy & Business Transformation, Financial Planning &...  ...issues facing the healthcare industry ~ Experience/knowledge Epics Population Health modules and tools is a plus ~ Ability to... 

In House Jobs | JDHuntr

In House Counsel Jobs New York | JDHuntr 39645 Director, Sanctions, Washington, DC Job at In House Jobs | JDHuntr

 ...risks or concerns. Manage engagements related to sanctions/OFAC/export control reviews, including transactional lookbacks, process improvements, system tuning, and segregation. in house jobs, go in house with jdhuntr in house jobs, in house jobs California, in...