Concierge Overnight Shift Job at Village Green, Chicago, IL

L28vUVdFeFFydEx0WGpXL3FEbmYreFB0
  • Village Green
  • Chicago, IL

Job Description



Village Green offers a unique environment that empowers our team to exceed residents' expectations and make a distinct difference in people's lives. Our ideal candidate will be engaged, authentic, and prepared to create a "best in class" apartment community!

An added benefit to working with Village Green is our in-house training and support programs, which you will have direct access to.

Job Description



The Concierge is committed to resident satisfaction in the apartment community. This position will assist in the daily workflow to ensure that all events and service requests are handled quickly and professionally. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations. (The shifts are customized as required by each site.) Primary responsibilities will fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects, and vendors. ​The ideal candidate for the position will be enthusiastic and outgoing with an excellent customer service mindset. This position aims to satisfy residents’ requests, questions, and needs, serve as a liaison to the management office, and assist in renting apartments (including information, tours, and taking calls) when the leasing office is closed, or needs dictate. 

Work Schedule: Overnight Shift, Friday, Saturday & Sunday (7 pm to 7 am)

Fulltime Position with Great Benefits. 

Pay: $19/hr + bonus

Qualifications



ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

  •  Welcomes residents and guests in a courteous and friendly manner as they enter the building
  • Communicates to the residents regularly via resident newsletters and social media
  •  Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
  • Participates in event marketing
  • Provides brochures, floor plans and other collateral to clients
  • Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours
  • Retrieves packages for residents
  • Provides refreshments to residents and guests
  • Maintains Concierge Binder
  •  Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout
  • Maintains a clean and orderly front desk, lobby area, and storage closets were applicable
  •  Prepares incident reports and correlating documentation
  •  Adheres to established policies related to fair housing
  • Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
  • Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

REQUIREMENTS

  • Must have minimum one year of college, social media skills, customer service, and writing skills
  • Must have the availability to work a flexible schedule any day of the week
  • Strong organizational and time management skills
  • Ability to communicate effectively both verbally and written
  • Ability to resolve minor problems while maintaining a friendly and professional manner
  • Must be team-oriented

#VG

Additional Information



We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins. 

Job Tags

Full time, Local area, Flexible hours, Shift work, Weekend work, Sunday, Saturday, Afternoon shift,

Similar Jobs

Two95 International Inc.

Sr IT Support Analyst | Wayne, PA | Rate Open Job at Two95 International Inc.

Title : Sr IT Support Analyst Location : Wayne, PA Type : Full Time Salary : $Open (Best Possible)YOURE GOOD AT: Monitoring...  ...Provides support to the team as a subject matter expert in all desktop computing environments, focusing on continuous improvement, performing... 

Raytheon Technologies

Mission Assurance Business Operations Intern Job at Raytheon Technologies

 ...Location: CA745: Goleta 75 Coromar Bldg B02 75 Coromar Drive Building B02, Goleta, CA, 93117 USA Position Role Type: Onsite Raytheon Vision Systems (RVS), a division of Raytheon Intelligence & Space (RI&S) based in Goleta, CA, strives to be the most admired firm... 

Dover Corporation

Security Guard Job at Dover Corporation

 ..., or vendors. Applicant must have a valid California Bureau of Security and Investigate Services license. ESSENTIAL DUTIES AND RESPONSIBILITIES...  ..., Licenses, Registrations: Have a current and valid guard card/license as per the California Bureau of Security &... 

BrightStar Care of Indianapolis

RN Medicaid Nurse with Experience in Veterans and Insurance Services - Hamilton County Job at BrightStar Care of Indianapolis

 ...for certain Clients)* Part of a team with RN Oversight* Home Health or Facility shifts...  ..., preferred.* Possess exceptional nursing assessment skills.* Analytic/Critical thinker.* Licensed driver with valid automobile insurance* Ability to work on weekends, nights and... 

InProduction

Project Manager - Tent and Mezzanine Job at InProduction

 ...on TV? We build event structures at professional stadiums and sporting facilities throughout the US. Our projects are mainly completed...  ...skills ~ Basic budget management skills ~ Strong analytical and problem-solving skills ~ Effective customer relations skills...