Job Description

Job Description

Why Join Our Team

The Minnehaha County Human Services office invites applications for a Community Services and Housing Navigator Caseworker to join our team to support individuals and families in need in our community. We strive to promote collaborative efforts ensuring that all individuals and families connect with supportive resources that will educate, empower, and assist in reaching their maximum potential.

Highlight of Benefits

• 11 Paid Holidays

• Health, Dental, Vision, and Life Insurance

• Generous Paid Time Off Program

• South Dakota Retirement System (SDRS)

• Deferred Compensation Plan

Please include a cover letter and resume with your online application.

SALARY: $27.98 - $30.88 Hourly

CLOSING DATE: 8/9/2024 5:00 PM CST

Keywords: case management; human services; social work

How You Will Make an Impact

• Submit referrals to appropriate supportive services and assist with completing applications for housing opportunities; explore needs for long-term case management.

• Follow-up on information provided by client (i.e. contacting landlords, employers, utility companies, payees, medical staff, etc.).

• Engage in outreach to households in shelters, apartments, facilities or other potential living situations.

• Enter case and statistical data to assist in generating reports data to generate reports related to program efficacy in addressing community needs.

• Collaborate with community providers to optimize effective, efficient housing placement.

• Coordinate with community landlords to stay apprised of current apartment openings.

• Maintain and facilitate tenant and landlord relationships, working to find creative solutions to prevent tenant evictions.

• Actively seek out options for long term case management within the network of community services.

Full Job Description with additional details is linked below:

What You Need to Succeed in this Role

• Bachelor's degree in social work, psychology, criminal justice, or related human service field. Comparable combination of education and experience may be considered.

• Must successfully complete pre-employment background process.

• Basic knowledge of modern social work theory and practices and ability to set up and follow through with case management plans. 

• Awareness of and ability to work effectively with clients of varied ages, races, cultures, and socioeconomic backgrounds. 

• Ability to apply de-escalation strategies in tense interview situations. 

• Ability to understand and follow written and verbal directions. Ability to communicate effectively verbally and in writing. 

• Ability to understand and maintain effective working relationships with supervisors, co-workers, other agencies, and the public. 

• Required to carry an office cell phone to work a rotating on-call schedule after business hours and on weekends. Must be available at all times while on-call, therefore must not be under the influence of any drugs or alcohol. 

• Must demonstrate team participation and embrace a work place philosophy that enriches staff's ability to reach goals and provide a high level of customer service. 

• Ability to maintain professional appearance and demeanor. 

EEO Statement

Minnehaha County is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or creed, national origin or ancestry, citizenship, sex or gender including pregnancy, sexual orientation and gender identity, marital status, age, disability, veteran’s status, genetic information, or any other legally protected status. Arrangements for accommodations required by disabilities can be made by contacting Human Resources at (605) 367-4337. 

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