Job Description

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

 

This hybrid position can be based out of Washington DC; Wilmington, DE; Philadelphia, PA; and/or New York, NY.

 

SUMMARY OF DUTIES:

The Chief Learning Officer (CLO) is a key strategic leader within the organization, responsible for the development, execution, and enhancement of all learning initiatives that foster employee skills, performance, and satisfaction. The CLO will ensure these initiatives are closely aligned with our overall business strategies and organizational planning efforts. The successful candidate must have a strategic mindset, capable of proactively addressing evolving learning, regulatory requirements, and organizational needs.

 

ESSENTIAL FUNCTIONS:

• Develop and refine the organization’s learning strategy,  ensuring they align with our overall business strategy (our Annual Operating Plan and Blueprint Key Actions) and adapts to evolving market conditions and regulatory requirements.
• Provides strategic leadership and direction in the development, implementation, and execution of all our learning & training programs.
• Lead and mentors a high-performing team of learning professionals and trainers, fostering an environment of continuous improvement, collaboration, and professional growth.
• Works closely with  leadership team to ensure learning initiatives support organizational needs and employee growth.
• Lead the ongoing internal evaluation of the effectiveness of our training & development programs, making data-driven improvements to align with the needs of the organization and its workforce.
• Ensure all training programs comply with relevant laws, industry standards, and continues to meet or exceed all compliance and regulatory training standards.
• Oversee budget management through direct reports. Assemble annual budget, summarizes, and submits for approval. Monitor project/program reports for adherence to budget, obtains information to explain variances, and provides assistance as necessary to remain within budgetary constraints or request additional funding.
• Champion and cultivate a culture of continuous learning, talent development, and driving organizational growth through effective learning strategies.
• Monitors emerging trends in learning and development, including training methods and best practices, to assess and recommend appropriate solutions for enhancing our learning and development strategies.
• Provides leadership in support of our mission, vision, values, and customer service standards of Amtrak network while delivering learning programs.

 

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Learning & Development, Education, Organizational Development, Industrial Psychology, Human Resources, or related field required.
• Proven leadership experience in a learning and development capacity, preferably within a large organization.
• Advanced leadership and management skills with proven ability to motivate others; effective writing, presentation, meeting and facilitation skills; interpersonal communication; time management; and conflict resolution and investigation skills.
• Strong experience demonstrating the ability to independently develop, drive and contribute to overall strategy and business plans in a rapidly developing, changing environment.
• Expert knowledge of learning theories, instructional design methodologies,  planning, facilitation, learning policy and implementing efficient learning solutions
• Excellent communication and interpersonal skills, capable of influencing and engaging stakeholders across all levels of the organization.
• Proven track record and ability to partner with business and other HR leaders to successfully drive organization initiatives, gain commitment, and implement sustainable change
• Strong strategic thinking and problem-solving capabilities
• Demonstrated experience simultaneously managing and prioritizing multiple projects and/or programs using appropriate tools and controls

PREFERRED QUALIFICATIONS:

• Master’s degree in Learning & Development, Education, Organizational Development, Industrial Psychology, Human Resources, or related field required.
• 20 years of experience in training and development with a proven track record in designing, implementing, and leading successful learning and development strategies and programs.
• Certification in CTPD and/or SPD.

 

COMMUNICATIONS AND INTERPERSONAL SKILLS:  

Must have excellent oral and written communication skills.

 

The salary/hourly range is $230,800-$299,100. Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings  here .

Requisition ID: 162730
Posting Location(s): District of Columbia; Delaware; New York; Pennsylvania

Work Arrangement: 06-Onsite 
Job Family/Function: Human Capital 
Relocation Offered: Yes 
Travel Requirements: Up to 50% 

You power our progress through your performance.

 

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

 

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

Job Tags

Hourly pay, Permanent employment, Temporary work, Work experience placement, Interim role, Local area, Relocation, Flexible hours,

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