Job Description

Call Center - Last Stage Collections

Have Last Stage Collections experience?? Payment Specialists needed in Mesa, AZ for a call center. Apply now!! 

Company Profile

This company is a call center located in Mesa, AZ working with students at a Trade & Vocational school. 

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

• Medical/Vision/Dental/Rx plans
• Holiday Pay
• Teladoc (online care)
• Referral Bonus Incentive
• Weekly Pay
• 401k
• And More!

Call Center - Last Stage Collections Details:

• Temp-to-Hire position
• $19.50 /hour
• Full Time work available
• First Shift (Monday through Friday from 06:00am to 07:00pm)

Duties

• Perform cash collections activities for institutional loans, private loans, cash payment plan collections, and past-due collections for all inactive student accounts- 80-100 outbound calls daily.
• Ensure all regulatory requirements are adhered to in regards to collection activities
• Responsible for outbound calls, e-mailing and/or sending letters to inactive students with past due balances to obtain payments
• Ensures the collection goals assigned are met each month and strives to exceed this goal
• Ensures the proper number of collection activities are performed per day/week to meet account collection goals set by supervisor
• Perform skip tracing activities in locating borrowers
• Assist in data collections and report preparation on an on-going basis as required
• Eligible for pay increase to $22/hourly and to earn monthly and quarterly bonuses after 90 days of good performance

Call Center - Last Stage Collections Qualifications:

• Must have open availability to work between 6AM-7PM (you would be scheduled for an 8-hr shift between these hours)
• Six months to one year of 3rd party collections, or last stage collections
• Strong interpersonal and positive relationship management skills. Sensitivity to students and families of diverse socio-economic backgrounds.
• Excellent written and verbal communication skills
• Ability to analyze numbers.
• Ability to work with Microsoft Office (Excel & Word)

• Applicant may be subject to a background check
• Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

Our commitment to you: Real People. Fast job offers. No Robots.

How to Apply:

Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!

Mesa, AZ

1855 S. Country Club Dr

Mesa, AZ 85210

(480) 464-4890

mesa.az@elwoodstaffing.com

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